COVID-19 testing infringement notices

How to pay or dispute your COVID-19 testing infringement notice.

The infringement process is set out in COVID-19 Public Health Response Act 2020 (the Act).

COVID-19 Testing Enforcement Officers may issue an infringement notice to you if the officer believes on reasonable grounds that you are committing, or has committed, an infringement offence.  

An affected person, unless exempted, must undergo report for, and undergo, testing and medical examination for COVID-19 under clause 7 of the COVID-19 Public Health Response (Required Testing) Order 2020 (the Order). A breach of clause 7 of the Order is an infringement offence under section 26(3) of the Act. 

The information for payment of the infringement fee when you receive an infringement notice is set out in the Infringement Notice (Form 1 Schedule 3 of the Act).   


If you receive an infringement notice, you may within 28 days:

  • pay the fee
  • raise any matter relating to the circumstances of the alleged offence for consideration by the Ministry
  • deny liability for the alleged offence and request a court hearing, or
  • admit liability for the alleged offence but have a court consider written submissions as to penalty or otherwise.

If required, the Ministry will consider the information you send to us and advise you of the outcome and the options available to you.

If you do not respond within 28 days following receipt of the infringement notice, a reminder notice will be sent to your last known address. For assistance please call 0800 855 066 and ask for the Health Legal Team.

Payment Process

You can pay your infringement fee in three ways:


Pay cash at any branch of the Westpac bank to Internet Banking into account 030049 0001805 29 (Ministry of Health Crown Account). Use the six-digit infringement notice number (referenced at the top of your notice next to Infringement Notice Number) in the statement details when making the payment.

Internet banking

Pay by internet banking into account 03 0049 0001805 29 (Ministry of Health Crown Account). You must use the six digit infringement notice number (referenced at the top of your notice next to Infringement Notice Number).

Credit card

The Credit card payments page has information on paying your infringement fee by credit card.

You must read this information before using the Ministry of Health credit card service site


If you complete a transaction using this credit card service, you are deemed to have agreed to these terms and conditions. This payment service is provided by Paystation for the Ministry of Health.


Additional fees or charges may apply to this credit card transaction in accordance with your card issuer's terms and conditions. You should check with your card issuer for details before making payment. If payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card - there may be currency conversion fees charged by your card issuer.

Payment made to the Ministry of Health

The Ministry of Health will receive only the transaction data, which enables payment to be made against your infringement fee and will not receive any of your credit card information. If your payment is not successfully processed due to credit card or other issues, your payment liability to the Ministry of Health will remain outstanding. If your payment liability to the Ministry for Health continues to remain outstanding you may be subject to additional costs. The prescribed fee must be paid in one lump sum.

Payment unable to change

You must check all information is correct before you confirm the transaction; you will be unable to change it once it has been submitted.


All personal information you enter into this website is collected by Paystation to enable your payment to be transferred to the Ministry of Health. It will be held securely by Paystation as a record of the transaction and may be used for statistical purposes. You may, in accordance with the Privacy Act 1993, request access to, and correction of all personal information held by Paystation by contacting Paystation’s privacy officer.

No Warranty

Paystation does not assume any legal responsibility that the website or the server are free from viruses or defects; that access will be without interruption; or for any theft, damage or unauthorised access to your computer system or network.

New Zealand Law

The Ministry for Health credit card service is governed by New Zealand law, and the New Zealand courts have exclusive jurisdiction in relation to it. If you access the Ministry for Health credit card service from outside New Zealand, you do so, on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.

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