Where to go for help

What to do in an emergency. Where to get everyday medical advice. Where to get help for a mental health crisis and how to access support in an ongoing way.

Emergencies

If a friend or family member needs urgent medical attention, phone 111 for an ambulance.

Call Healthline for free health advice from registered nurses, 24 hours a day. Phone 0800 611 116.

New Zealand National Poisons Centre can answer questions about poisons, 24 hours a day. Phone 0800 764 766.

Everyday medical advice

Call Healthline for free health advice from registered nurses, 24 hours a day. Phone 0800 611 116.

Plunketline gives advice on parenting issues and your child’s health and wellbeing, 24 hours a day. Phone 0800 933 922.

Best Health The Ministry of Health has funded free access to this British Medical Journal website for those browsing the web from within New Zealand.

Mental health help

For urgent mental health advice, phone:

  • your nearest hospital
  • your district health board’s psychiatric emergency service or mental health crisis assessment team. (Look in the green section at the front of the White Pages.)

For a list of organisations to help you, see Mental health services