Warkworth Hospital
Profile & contact details
| Premises name | Warkworth Hospital |
|---|---|
| Address | 31 Blue Gum Drive Warkworth 0910 |
| Total beds | 37 |
| Service types | Medical, Rest home care, Geriatric |
| Certification/licence name | Warkworth Hospital Limited - Warkworth Hospital |
|---|---|
| Current auditor | Health and Disability Auditing New Zealand Limited |
| End date of current certificate/licence | 30 July 2024 |
| Certification period | 36 months |
| Provider name | Warkworth Hospital Limited |
|---|---|
| Street address | 31 Blue Gum Drive Warkworth 0910 |
| Post address | P O Box 650 Warkworth 0941 |
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 12 December 2022
| Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
|---|---|---|---|---|---|
| A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines. | PRN medication held in stock and individual medication bottles have no expiry dates. | Provide evidence that PRN medications have expiry dates. | PA Low | Reporting Complete | 11/10/2021 |
| Results of surveillance, conclusions, and specific recommendations to assist in achieving infection reduction and prevention outcomes are acted upon, evaluated, and reported to relevant personnel and management in a timely manner. | There was no documented evidence of infection control surveillance data analysis, evaluation, and recommendations to assist in infection reduction and improvement being reported to management and staff. | Provide documented evidence that infection control data collected is analysed, evaluated, and reported to management and staff, and recommendations for reduction of infections and improvement opportunities are documented. | PA Low | Reporting Complete | 14/12/2021 |
| The use of enablers shall be voluntary and the least restrictive option to meet the needs of the consumer with the intention of promoting or maintaining consumer independence and safety. | At the time of the audit there was one resident using an enabler. The enabler was a bed rail, requested by the resident. Authorisation, assessment, monitoring, and review was not in place as per the Warkworth Hospital Restraint and Enabler policy. | Ensure that authorisation, assessment, monitoring, and review are documented as per the Warkworth Hospital Restraint and Enabler policy. | PA Low | Reporting Complete | 14/12/2021 |
| A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. | Not all mandatory education sessions have been undertaken in the past year. The service was unable to provide documented attendance of education sessions which included infection prevention, and consumer rights. | Provide evidence that staff have attended mandatory education sessions which include infection prevention, and consumer rights. | PA Low | Reporting Complete | 14/12/2021 |
| Service providers shall develop and implement a quality management framework using a risk-based approach to improve service delivery and care. | There is no evidence of analysis or discussion of incidents, accidents, and other clinical indicator data (eg, falls, skin tears, infections, episodes of challenging behaviours), with associated risks in order to improve service delivery and care. There have been no staff or resident/family meetings held in 2022. | Ensure meetings are held as per the organisation’s schedule, and all clinical indicator data is analysed and discussed using a risk-based approach to improve service delivery and care. | PA Low | Reporting Complete | 18/07/2023 |
| Service providers shall ensure there is a system to identify, plan, facilitate, and record ongoing learning and development for health care and support workers so that they can provide high-quality safe services. | Mandatory education sessions including: restraint; abuse & neglect; Code of Rights; informed consent; pain management; spirituality; nutrition & hydration; complaints process; and the ageing process have not taken place in 2021 or 2022. | Ensure mandatory education topics sufficient to satisfy the requirements of the aged residential care contract with Te Whatu Ora-Waitematā are completed and evidenced. | PA Moderate | Reporting Complete | 07/11/2023 |
Guide to table
Outcome required
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
Action required
The action necessary to fix the issue, as decided by the auditor.
Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reports
Audit date: 12 December 2022Audit type:Surveillance Audit
Audit date: 01 July 2021Audit type:Certification Audit
Audit date: 05 November 2019Audit type:Surveillance Audit
Audit date: 08 May 2018Audit type:Certification Audit
Audit date: 23 January 2017Audit type:Surveillance Audit