Summerset By the Sea

Profile & contact details

Premises details
Premises nameSummerset By the Sea
Address 181 Park Road Katikati 3129
Total beds76
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameSummerset Care Limited - Summerset By the Sea
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence02 September 2019
Certification period36 months
Provider details
Provider nameSummerset Care Limited
Street addressLevel 12, State Insurance Tower 1 Willis Street Wellington Central Wellington 6011
Post addressPO Box 5187 Lambton Quay Wellington 6145

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 24 November 2016

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.i) A kitchen staff member was observed in the main kitchen area without a hat. ii) Four of four catering assistants and one of one café assistant have not completed food safety handling training. iii) Food and freezer temperatures in the main kitchen were not being consistently monitored. iv) The temperature of the fridge containing food, in the servery, was not being taken or recorded. i) Ensure that hats are always worn by staff in the kitchen or staff handling food. ii) Ensure that all staff who are working in the kitchen and the café have completed the required food safety training. iii-v) Ensure that food fridge and freezer temperatures are consistently monitored. PA LowReporting Complete30/05/2017
Consumers are provided with safe and accessible external areas that meet their needs.Ensure that all residents have access to outdoor areas and areas still being completed are fenced off. Ensure that the landscaping is finished, and pathways are completed in all areas that the residents access. PA LowReporting Complete30/05/2017
All buildings, plant, and equipment comply with legislation.i) Not all construction work was completed on the day of audit. Ceiling tiles were not installed in the bridge connecting the first-floor care beds to the existing care centre and the rails in the shower were still being installed in some rooms. ii) The certificate of public use for the new wing (19 care beds and 10 serviced apartments) has not yet been completed. i) Ensure that all construction is completed prior to occupancy. ii) Ensure that the certificate of public use is obtained prior to occupancy. PA LowReporting Complete30/05/2017
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.Staff have not yet had a fire drill for the new wing (10 serviced apartments on the ground floor and 19 care beds on the first floor). Ensure that staff received fire safety and emergency procedure training for the new wing. PA LowReporting Complete31/10/2017

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 24 November 2016

Audit type:Partial Provisional Audit

Audit date: 27 June 2016

Audit type:Certification Audit

Audit date: 07 August 2015

Audit type:Partial Provisional Audit

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