Rose Court Lifecare

Profile & contact details

Premises details
Premises nameRose Court Lifecare
Address 115 Rose Street Somerfield Christchurch 8024
Total beds75
Service typesRest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameThe Ultimate Care Group Limited - Rose Court Lifecare
Current auditorThe DAA Group Limited
End date of current certificate/licence14 September 2015
Certification period36 months
Provider details
Provider nameThe Ultimate Care Group Limited
Street addressLevel 2 111 Johnsonville Road Johnsonville Wellington 6037
Post addressPO Box 13120 Johnsonville Wellington 6440
Websitewww.ultimatecare.co.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 14 January 2014

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. Competency assessments are not current for all staff involved in medicine management. Not all staff have completed current hand hygiene and manual handling competency assessments. Provide documented evidence that all staff have completed the appropriate competency assessments and that these are completed on a regular basis. PA ModerateReporting Complete22/12/2014
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines. (i)Vinyl flooring has a large crack through the middle and where the vinyl is coved up under the cupboards. (ii) Dry goods are not being dated when they are decanted in to other containers. (iii) Kitchen staff are not documenting dates on the cleaning schedule to indicate the date the cleaning has been completed. (iv) There is no documented evidence available to indicate that fridge temperatures are being monitored in the fridges in the hospital and apartment kitchenettes. Provide confirmation that: (i) the vinyl flooring has been replaced/repaired; (ii) the date the dry goods are decanted is being recorded on the containers these dry goods are decanted in to; (iii) kitchen staff are recording the date the cleaning is completed; and (iv) fridge temperatures are being monitored and documented in the fridges in the hospital and apartment kitchenettes. PA LowReporting Complete22/12/2014

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Additional audit reports
Redacted full audit reports for audits that were processed and approved between 29 August 2013 and 16 December 2014 are also available.  These additional reports will be included on this page shortly.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 16 December 2014 and audit summaries are shown for audits prior to that date.

Both the full reports and the summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Before you read the audit summaries, please read our guide to rest home certification and audits.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 14 January 2014

Audit type:Surveillance Audit

Audit date: 23 July 2012

Audit type:Certification Audit

Audit date: 26 August 2011

Audit type:Surveillance Audit

Audit date: 21 July 2009

Audit type:Certification Audit

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