Radius Arran Court Rest Home & Hospital

Profile & contact details

Premises details
Premises nameRadius Arran Court Rest Home & Hospital
Address 85 McLeod Road Te Atatu South Auckland 0610
Total beds102
Service typesPhysical, Rest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameRadius Residential Care Limited - Radius Arran Court Home & Hospital
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence23 February 2019
Certification period24 months
Provider details
Provider nameRadius Residential Care Limited
Street address 12 Viaduct Harbour Avenue Auckland Central Auckland 1010
Post addressPO Box 450 Auckland 1140

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 05 December 2016

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Six of twenty medication administration sheets sampled did not have signatures to demonstrate that all prescribed medications had been administered. Ensure that medications are administered as prescribed. PA ModerateReporting Complete13/03/2017
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.Nine of ten resident files sampled did not have all identified needs addressed in the care plan. Issues were as follows: Resident 1: Residential disability level resident. The care plan reflects that the resident is fully immobile with an air mattress, two hourly turns and hoist but the resident is mobilising with a quad stick and is now a falls risk. Resident 2: Rest home resident. The care plan did not include: nutritional needs/weight loss management, the next of kin request to be cont… (this text has been trimmed due to space limits).Ensure that care plans document interventions to meet all of each resident’s current needs. PA ModerateReporting Complete12/07/2017
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.(i) One rest home level resident did not have the care plan evaluated between April 2015 and April 2016. (ii) One hospital level resident with significant risks who was initially admitted for a short stay did not have a long-term care plan. The unstageable pressure injury was not referred to a wound nurse specialist until four months after admission. (i) Ensure that all care plans are evaluated at least six-monthly. (ii) Ensure that all residents have a comprehensive care plan developed in a timely manner. PA ModerateReporting Complete12/07/2017
All records pertaining to individual consumer service delivery are integrated.Physiotherapy progress notes are held in the residents’ files but are separate to the care staff’s progress notes. In seven of ten residents’ files, care staff accidentally documented residents’ progress in the physiotherapy progress notes. Ensure the care staff progress notes reflect documentation in the same section of the residents’ files and in a chronological order. PA LowReporting Complete12/07/2017
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.Seven of ten files sampled were missing evidence that all identified needs were addressed: Resident 1: Hospital level: A pressure injury which photographs demonstrate was unstageable was documented as stage I in September 2016 and a short-term care plan developed. There is no further intervention other than dressing records since this time, until the interim clinical manager arrived at the facility one week prior to the audit. It was then identified as unstageable and a wound nurse specialist… (this text has been trimmed due to space limits).Ensure that all residents care needs are identified and implemented and recorded in a timely manner. PA HighReporting Complete12/07/2017

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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