Maungaturoto Rest Home

Profile & contact details

Premises details
Premises nameMaungaturoto Rest Home
Address 136 Hurndall Street East Maungaturoto 0520
Total beds16
Service typesRest home care
Certification/licence details
Certification/licence nameMaungaturoto Residential Care Limited - Maungaturoto Rest Home
Current auditorThe DAA Group Limited
End date of current certificate/licence28 June 2018
Certification period36 months
Provider details
Provider nameMaungaturoto Residential Care Limited
Street address 136 Hurndall Street East Maungaturoto 0520
Post addressPO Box 52 Maungaturoto 0547

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 03 November 2016

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Advance directives that are made available to service providers are acted on where valid.In residents’ files reviewed all resuscitation forms are not signed by the GP to ensure compliance with legislative requirements. Review all resuscitation forms to ensure compliance with legislative requirements. PA ModerateReporting Complete25/10/2016
Information is entered into the consumer information management system in an accurate and timely manner, appropriate to the service type and setting.The system currently developed and implemented does not include the relevant information required about the individual residents` at this facility. To ensure resident information is entered into an information management system which is appropriate for this residential care setting. PA LowReporting Complete25/10/2016
All records pertaining to individual consumer service delivery are integrated.The resident records reviewed contain all relevant information however, there are no divisions for accessibility when retrieving or adding information. Ensure records are integrated and accessible. PA LowReporting Complete25/10/2016
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.As part of the quality system evidence is seen of ongoing medication errors being reported monthly. Review and implement processed to ensure medication errors are reduced or eliminated. PA ModerateReporting Complete25/10/2016
Key components of service delivery shall be explicitly linked to the quality management system.Not all of the key components of service delivery are linked to the quality management system and summaries and/or comparisons of previous data and records are not able to be evidenced as being communicated to staff. Ensure all components of service delivery are linked to the quality management system. PA LowIn Progress
All records pertaining to individual consumer service delivery are integrated.Resident record contents are clearly more accessible however, accident and incident forms and progress records are not stored in the individual resident`s records reviewed. The individual records, medication records and other service manuals require review and some records need to be archived. Some service manual folders require review and replacement as necessary. To review all records and ensure relevant information is stored in the individual resident`s records and information needing retrieval is to be archived appropriately should this be needed. Service manuals need to be reviewed and replaced as required. PA LowReporting Complete15/05/2017
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.Best by dates and/or expiry dates could not be found of all produce. Some surface areas cannot be cleaned to meet current infection control standards. Provide evidence that all current legislation and guidelines are met related to food storage and cleaning of surface areas. PA LowReporting Complete15/05/2017

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 03 November 2016

Audit type:Surveillance Audit

Audit date: 05 May 2015

Audit type:Certification Audit

Audit date: 01 July 2014

Audit type:Surveillance Audit

Audit date: 14 May 2013

Audit type:Certification Audit

Audit date: 24 January 2012

Audit type:Surveillance Audit

Audit date: 18 May 2010

Audit type:Certification Audit

Back to top