Maungaturoto Rest Home

Profile & contact details

Premises details
Premises nameMaungaturoto Rest Home
Address 136 Hurndall Street East Maungaturoto 0520
Total beds30
Service typesDementia care, Rest home care
Certification/licence details
Certification/licence nameMaungaturoto Residential Care Limited - Maungaturoto Rest Home
Current auditorThe DAA Group Limited
End date of current certificate/licence28 June 2024
Certification period36 months
Provider details
Provider nameMaungaturoto Residential Care Limited
Street address 136 Hurndall Street East Maungaturoto 0520
Post addressPO Box 52 Maungaturoto 0547

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 28 March 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
My advance directives (written or oral) shall be followed wherever possible.In three out of five files sampled for review, advance directives for residents in the dementia unit were signed for/authorised by the residents’ EPOAs in contrary to the legislation. Ensure advance directives process comply with legislation. PA LowReporting Complete30/10/2023
Information held about health care and support workers shall be accurate, relevant, secure, and confidential. Ethnicity data shall be collected, recorded, and used in accordance with Health Information Standards Organisation (HISO) requirements.Ethnicity data is not being collected, recorded, and used in accordance with Health Information Standards Organisation (HISO) requirements. Collect, record, and use staff ethnicity data in accordance with Health Information Standards Organisation (HISO) requirements. PA LowReporting Complete30/10/2023
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.A staff member with a current first aid certificate and medication competency is not rostered on duty at all times. Ensure a staff member with a current first aid certificate and medication competency is rostered on duty at all times. PA ModerateReporting Complete30/10/2023
Health care and support workers shall receive an orientation and induction programme that covers the essential components of the service provided.The orientation form/checklist that includes the practical aspects of caregiving is not being completed. Ensure records are retained to demonstrate staff have completed all orientation requirements. PA ModerateReporting Complete30/10/2023
A medication management system shall be implemented appropriate to the scope of the service.Three eyedrops in use did not have the date they were opened to evidence if they were still safe to use. Ensure that eyedrops are dated when opened to ensure safety. PA LowReporting Complete30/10/2023
Surveillance methods, tools, documentation, analysis, and assignment of responsibilities shall be described and documented using standardised surveillance definitions. Surveillance includes ethnicity data.Infection surveillance did not include ethnicity data. Ensure ethnicity data is included in infection surveillance to meet the criterion requirements. PA LowReporting Complete30/10/2023

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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