Bryant House

Profile & contact details

Premises details
Premises nameBryant House
Address 71 King Street Taradale Napier 4112
Total beds50
Service typesGeriatric, Medical, Dementia care, Rest home care
Certification/licence details
Certification/licence nameBryant House Limited - Bryant House
Current auditorThe DAA Group Limited
End date of current certificate/licence13 May 2024
Certification period48 months
Provider details
Provider nameBryant House Limited
Street address 71 King Street Taradale Napier 4112
Post addressPO Box 12229 Ahuriri Napier 4144

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 28 September 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.Landscaping is in the process of being completed for the new unit. There are a number of external environmental hazards that need to be addressed. Outside furniture has yet to be installed. Complete landscaping and ensure hazardous elements are removed and appropriate furniture made available for resident and whānau use. PA ModerateReporting Complete16/10/2023
Buildings, plant, and equipment shall be fit for purpose, and comply with legislation relevant to the health and disability service being provided. The environment is inclusive of peoples’ cultures and supports cultural practices.1. The beds have yet to have electrical test and tagging completed. 2. Signage has not yet been installed alerting security cameras are in use. 3. A refrigerator for the storage of medication has yet to be purchased. 4. The bedrooms and bathrooms are yet to be numbered for staff reference to align with the call bell activation and display panels. 5. A Certificate of Public Use for the new unit has yet to be issued by the Napier City Council. 6. Fire protection panelling is in the process of bein… (this text has been trimmed due to space limits).1. Complete test and tagging of the electric beds. 2. Install signage alerting that security cameras are in use. 3. Purchase a refrigerator for the storage of medications. 4. Number the bedrooms and bathrooms to correspond with details displayed on the call bell display panel. 5. Obtain a Certificate of Public Use from NCC. 6. Complete the installation of fire protection panels in the two remaining areas. 7. Display fire evacuation procedures for staff and residents. 8. Have outbreak and civil d… (this text has been trimmed due to space limits).PA ModerateReporting Complete16/10/2023
Health care and support workers shall receive an orientation and induction programme that covers the essential components of the service provided.Staff have yet to complete orientation to the new unit for topics including the updated site fire evacuation plan, disaster/emergency response, the call bell system, security, use of the bedroom ceiling hoist, use of the air mattresses, ensuring applicable staff have a current medication competency, that staff have completed the cultural competency, and that there will be at least one staff member on the roster at all times with a current first aid certificate. Ensure all staff are provided with a comprehensive orientation to the new unit including the updated site fire evacuation plan, disaster/emergency response, the call bell system, security, use of the bedroom ceiling hoist, use of the air mattresses. Ensure there is at least one staff member on duty at all times with a current medicine competency and first aid certificate. PA LowReporting Complete16/10/2023
A medication management system shall be implemented appropriate to the scope of the service.Only seven out of 20 pro re nata medications administered had a documented assessment of efficacy. The clinical manager noted this was identified as an issue in the most recent medication-related audit. Evaluate the effectiveness of pro re nata medications and document the assessment. PA LowReporting Complete04/12/2023
Information held about health care and support workers shall be accurate, relevant, secure, and confidential. Ethnicity data shall be collected, recorded, and used in accordance with Health Information Standards Organisation (HISO) requirements.Staff ethnicity data is no longer being collected. Ethnicity data is collected, recorded, and used in accordance with Health Information Standards Organisation (HISO) requirements. PA LowReporting Complete05/12/2023
Service providers shall have a clearly defined and documented IP programme that shall be: (a) Developed by those with IP expertise; (b) Approved by the governance body; (c) Linked to the quality improvement programme; and (d) Reviewed and reported on annually. The annual audit/review of the IP programme has not occurred as scheduled in early 2023. Ensure the infection programme is reviewed at least annually and records retained. PA LowReporting Complete08/12/2023
Health care and support workers shall have the opportunity to discuss and review performance at defined intervals.Staff are overdue annual performance reviews. Ensure all staff have performance reviews at the interval identified in policy. PA LowReporting Complete08/12/2023
The nutritional value of menus shall be reviewed by appropriately qualified personnel such as dietitians.Records were not available to demonstrate the menu has been reviewed by a dietitian. Ensure records are available to demonstrate that menus are reviewed by an appropriately qualified dietitian and any recommendations actioned. PA LowReporting Complete08/12/2023

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 28 September 2023

Audit type:Partial Provisional Audit

Audit date: 07 July 2022

Audit type:Surveillance Audit

Audit date: 04 March 2020

Audit type:Certification Audit

Audit date: 16 October 2018

Audit type:Surveillance Audit

Audit date: 14 March 2017

Audit type:Certification Audit

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