National Enrolment Service roll out and support

Updates on the National Enrolment Service transition and implementation.

Update Nineteen: August 2017

In this update:

  • Actions and next steps
  • Vendor update (Medtech and Intrahealth)
  • Useful information for identity management
  • Patient Experience Survey (advice for August survey participants and new video)
  • Issues
  • Important reminders

Note: updates 12-18 were email bulletins on specific issues. These were circulated as part of rollout support during the specific period April – June 2017.

Update Twelve: March 2017

In this update:

  • Onboarding progress and activity
  • Update on vendor integrations of NES
  • Practices with low levels of activity on NES
  • Community Services Card look up
  • Patient Experience Survey workshops

Update Eleven: February 2017

In this update:

  • Onboarding activity
  • PMS Software and support
  • Data quality
  • Known issues
  • Operational support
  • NES data
  • Bulk address update
  • Enrolment documentation
  • Patient Experience Survey
  • eSam address fix

Update Ten: December 2016

Medtech users can find support documents on the Medtech website under the NES heading.

In this update:

  • Onboarding activity
  • Update on PMS software readiness
  • Emerging data quality issues
  • Bulk address update
  • Enrolment gap catchup utility
  • Support processes
  • NES data - quarterly migration
  • Patient Experience Survey (PES) - patient preferences
  • Community Services Card Information
  • Enrolment documentation

Update Nine: October 2016

In this update:

  • Onboarding activity
  • Pre-requisite requirements - reminder
  • Expectations of PHOs re onboarding and support
  • Expectations of Practices re processes, behaviours and data quality
  • Update on PMS software readiness
  • Enrolment gap catchup utility
  • Support process - reminder
  • NES data - declined enrolments
  • Patient Experience Survey (PES) - patient preferences
  • Other information
  • APPENDIX ONE: Clarification of expectations re validation and synchronisation
  • APPENDIX TWO: Questions related to the capture of patient contact details for the Primary Care Patient Experience Survey

Update Eight: September 2016

In this update:

  • Tranche 2 planning
  • Prerequisites
  • PHO support
  • Expectations re data quality
  • Technical support and software issues
  • Support process details
  • Patient Experience Survey
  • Planning for tranches 3-5
  • PHO teleconferences

Update Seven: September 2016

In this update:

  • Tranche 1 summary
  • Planning for subsequent tranches
  • Detailed information for tranche 2
  • Support process details
  • Patient Experience Survey
  • PHO teleconferences

Update Six: August 2016

In this update:

  • Tranche 1 progress
  • Planning for subsequent tranches
  • Progress with other vendors
  • Patient Preferences
  • New enrolment form guidance
  • Support contact details
  • PHO teleconferences

Update Five:  July 2016

In this update:

  • Tranche 1 update
  • Progress with other vendors
  • Patient Preferences
  • New enrolment form
  • PHO teleconferences

Update Four: April 2016

In this update:

  • Updates from NES trials
  • Training and support for practices working with NES
  • National Roll out
  • Progress with other vendors
  • Payment calculations
  • Geocoding
  • Connected Health

Update Three: November 2015

In this update:

  • key points
  • teleconferences with PHO Champions – October 2016
  • HPI mapping process
  • alignment of patient data in the NHI and general practice PMS systems
  • testing and production trial of NES services
  • training
  • Connected Health.

Update Two: September 2015

In this update:

  • reminder: please provide us with your NES PHO Champion
  • progress with HPI Org-ID mapping
  • NES web services
  • training and education
  • Connected Health.

Update One: July 2015

In this update:

  • an overview of the National Enrolment Service roadshows
  • information on starting the transition to National Enrolment Service
  • details on future National Enrolment Service updates.
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