Service user data

This page presents information on client numbers, demographic data, treatment received and outcome measures

In order to better understand the effects problem gambling has on people and their families in our communities, it is important to monitor problem gambling in New Zealand.

In accordance with the Gambling Act 2003, the Ministry of Health is responsible for the prevention and treatment of problem gambling. This role includes funding and co-ordination of national and local problem gambling services, risk awareness and in-depth research into the burden and extent of harm.

Key client monitoring and reporting data has been presented as follows:

More information

In this section

  • The intervention client data represents the number of clients who have received problem gambling treatment services and who have identified to the service provider a primary problem gambling mode causing them harm. Read more
  • The Gambling Helpline client data represents the number of phone or email contacts to Gambling Helpline staff that result in an update to the Gambling Helpline database. Read more