Sector Operations contacts

On this page:

General contact information

Sector Operations Customer Services – Wellington
Postal address PO Box 1026
Wellington 6140
Phone 0800 458 448
Fax (04) 381 5344
Street address 133 Molesworth St
Thorndon
Wellington 6011
Sector Operations – Contact Centre – Whanganui
Postal address Private Bag 3015
Whanganui 4540
Phone (06) 349 1990
Fax (06) 349 1981
Street address Level 1
Energy Direct Building
179 St Hill Street
Whanganui 4500
Sector Operations – Dunedin
Postal address Private Bag 1942
Dunedin 9054
Phone (03) 474 8040
Fax (03) 474 8582
Enquiry line 0800 281 222
Street address Otago House
481 Moray Place
Dunedin 9058

For specific enquiries

Contacts for specific enquiries
Subject Email Phone
Age Related claims customerservice@moh.govt.nz 0800 281 222 option 3
Agreements/ Provider Reporting/ Provider Payments customerservice@moh.govt.nz 0800 281 222 option 4
Artificial Aides customerservice@moh.govt.nz 0800 458 448 option 4
Carer Support customerservice@moh.govt.nz 0800 281 222 option 1
Claims: General Medical Services / Immunisation / Dental Benefit customerservice@moh.govt.nz 0800 458 448 option 5
DHB Support dhbsupport@moh.govt.nz 0800 458 448 option 3
Disability Support Services customerservice@moh.govt.nz 0800 373 664
Eligibility eligibility@moh.govt.nz 0800 855 151 option 2
HealthCert customerservice@moh.govt.nz 0800 113 813
High Use Health Card customerservice@moh.govt.nz 0800 243 666 option 2
Maternity claims claims@moh.govt.nz 0800 458 448 option 2
National Health Index (NHI) customerservice@moh.govt.nz 0800 855 151 option 1
National Travel Assistance (NTA) travel@moh.govt.nz 0800 281 222 option 2
Online helpdesk onlinehelpdesk@moh.govt.nz 0800 505 125
Pharmacy customerservice@moh.govt.nz 0800 353 2425 option 1
Primary Healthcare Organisation Enrolments (PHO) customerservice@moh.govt.nz 0800 458 448 option 1
Psychoactive Substances psychoactives@moh.govt.nz 0800 789 652
Special Authority  customerservice@moh.govt.nz 0800 243 666 option 1
Stationery Orders customerservice@moh.govt.nz 0800 353 2425 option 2

In this section

  • Sector Operations has three offices throughout New Zealand, in Wellington, Whanganui and Dunedin. This page describes the structure of each office and the types of claim they administer. Read more
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